I have contacted EA support multiple times using their email, chat and phone options. I have tried the troubleshooting steps as outlined here and here, done a clean boot of Windows, did an clean install of Windows and even tried downloading from a different location entirely, but the issue still persists. No other game on my account has this error (including both Mass Effect 2 and Mass Effect 3, both of which are also not the Legendary Editions). This has worked fine on Origin, but when I had to use the EA app after doing a reinstall of Windows, this started to happen.

It happens anytime I try to download the game on the EA app. When exactly does the problem occur? / Where exactly does the problem occur?

When attempting to download it, the Download Options window will appear extremely briefly as it tries to calculate disk space, but will then show the error message listed above. Mass Effect 1 (2007, not the Legendary Edition) will not download from the EA app on PC (Windows 11). Something went wrong during your download.

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